Amit Kumar

About Amit Kumar

Over 25 years of consistent track record in defining and executing on IT strategies; delivering on Digital Portfolios comprising of Service Operations as well as complex Inquiry-to-Cash digital transformations, Business Process Improvements, Platform modernizations and Cloud migration. Established Agile Program Management Offices, Digital Transformation Offices and Center-Of-Excellences exploiting Global Delivery models. • Managed Programs and Portfolios with $30M -$120M Budgets, over 350+ resources in global setting across Fortune 500 organizations in federated (Public Sector, Utilities), Healthcare, Manufacturing and Financial sectors.• Expertise in ERP – enabled Transformations, P&L Management, Capacity Planning, Resource management, Program and Portfolio management, Design thinking, Value realization, Vendor and Contract Management, cross-functional stakeholder alignment, Budget and Operations management.• Collaborative, self-motivated, High-Performing Critical thinker with 20+ years of track record in managing C-level relationships, NPS and building high performing teams. Expertise in:• Enterprise IT Strategy | Delivery of IT Roadmaps• Product and Platform Development, Management • Mergers and Acquisitions | Post-Merger Integrations • Program and Project Justifications | Value Realization models | decision frameworks • Program Management Offices | IT best Practices • CRM, ERP and Cloud enabled transformations | Platform Modernizations • Lean Six Sigma and Continuous Improvement• Financial Management• Alliance, Vendor and Contract Management.• Full system lifecycles utilizing Agile (SAFe, NEXUS, Kanban, SCRUM), Iterative, Waterfall, Hybrid and CCPM methodologiesTechnologies:• CRM – Siebel, Salesforce, CRM on Demand• ERP – Oracle e-Biz suite, SAP, Ariba, Maximo• Analytics – OBIEE, SAP BI, Databricks, Tableau, Power BI• Master Data Management – Oracle MDM• DevOps & QA – Azure, GitHub, Kubernetes, ServiceNow, Selenium, Jira• Cloud Platforms - AWS, GCP• Others – PEGA, Python, PeopleSoft

Experience

1. Managing Principal

   Infosys

   Jan 2011 — Present · Reston, VA, US

   Responsible for P&L, Client engagements, Product & Solutions development; C-suite Relationships (NSAT) & building high-performing teams. As Practice lead, responsible for market development, alliances, Sales support & Proposals development.Delivered on range of engagements with Fortune 100 clients in multiple business domain, including Customer Experience, Sales Effectiveness, Finance, Supply Chain, Asset Management, Infrastructure & Operations for Public (Local, State and Federal), Utilities & Financial sectors. Representative Engagements include -• Multiple Global enterprise transformational engagements with TCV from $30M -$800M. As Single-Point-Of-Contact, led Project Investment Justifications, overall Delivery Performance, Value Realization, Vendors & Contracts management, Budgets, Scope, Capacity, Risks, Requirements, Technical Solutioning, Communications, Relationship management, Organizational Change.• Established and Operationalized Agile Transformation COE in partnership with Business, Shared Services & Technology executives: Championed Transition to Agile. Setup Scaled Agile framework, best practices, policies, procedures, tools, templates, KPIs & Communication mechanisms. Led a team of Agile Coaches to train, coach, mentor & operationalize agile ways-of-working for multiple Lines of business. Worked with Business Owners, Product Owners & RTEs to define release objectives. Championed multi-year Agile roadmap across multiple Lines of businesses. • Established Digital Transformation Office in partnership with Business, Data and Technology: Performed Organizational Capability scans to drive transformation agenda. Established enterprise PMOs, shared Center of excellences & enabled continuous improvement best practices. As Practice-lead, leading products development for horizontal as well as vertical markets by providing opportunity assessments, product definition & implementation roadmap, customer Journeys, insights, pain-points & value-additions.

Education

• National Institute of Technology Calicut

  Bachelor of Technology, Computer Engineering

• National Institute of Technology Calicut

  Bachelor of Technology - BTech, Computer Engineering

• Questrom School of Business, Boston University

  Master of Business Administration - MBA, Finance and Strategy

Skills

• IT Enabled Business Transformation
• IT Strategy
• P&L Management
• Program Management
• Pmo
• Change Management
• IT Service Management
• Management Consulting
• Business Alignment
• Business Intelligence
• IT Management
• Business Process Improvement
• Team Management
• Vendor Relations
• Project Delivery
• Soa
• Agile Methodologies
• Vendor Management
• Crm