Amit Kumar
Analyst at HCLTech || Cisco UC Engineer || Cisco CUCM CUC || Cisco Expressway MRA || Cisco Unified IM and Presence || Cisco Unified Contact Center Express ||
- Role
- Cisco Uc Engineer at HCLTech
- Location
- Bodh Gaya, BR, IN
- LinkedIn followers
- 500 followers
About Amit Kumar
I am a Unified Communications (UC) and VoIP Engineer with 3+ years of experience in…
Experience
Cisco Uc Engineer
Nov 2022 — Present · Noida, IN
I am working as Cisco voice Engineer at HCLTech and having 2 years 7 months of experience in Cisco IP Telephony and Unified Contact Center Express UCCX. I am working on Product like CUCM ( Cisco unified Communication Manager to manage call routing and Phone Registration ), CUC(Cisco unity connection to manage Voicemail Box, Call Handler), UCCX (Cisco unified contact center to manage call Center agents ), IM & P ( Instant messaging & presence service to manage Chat feature and Presence Status of the users (Like away, Meeting, Available, DND).
Education
Sant Longowal Institute of Engineering and Technology
Diploma
2016 — 2019
Sant Longowal Institute of Engineering and Technology
Bachelor's degree
2019 — 2022
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