Amit Kumar
Vice President at JP Morgan Chase & Co. (Loan Operations)
- Role
- Vice President at JPMorganChase
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Amit Kumar
A competent professional with more than 14+ years of experience in Operations Management, Process Management, Transition, Strategic & Tactical Planning, Client Relationship Management and Team Management • Hands-on experience in Commercial Lending, Project management, Operations, Training, Recruitment, MIS Management, Process Enhancement and Delivering on Critical Process Standards• Proficient in managing & leading large teams for providing customer service and contributing to the development of procedures and service standards for achieving business excellence • Deft in monitoring delivery of high-quality customer experience, elevating their satisfaction while adhering to SLAs, SOPs and work processes • Expertise in Corporate Lending industry in US • Holds the distinction of working in various industries like BPO, ITES and KPO• Proven record of executing Pilot Project requiring smooth & seamless migration of Business Processes • Sound knowledge of various tools like ACBS, LOAN IQ, AFS, CTX, BEX, CMS-AVAYA, SEIBEL, DELLSERV, Lotus Notes etc. • An effective communicator with good analytical, people management and problem solving skills
Experience
Vice President
May 2022 — Present
Education
University of Rajasthan
Master of Arts (M.A.), Political Science and Government
2009 — 2012
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