Amit Kumar
Product & Customer Support @ Arx Mining | Diploma in Mechanical Engineering
- Role
- Customer Support Engineer at Agf Equipamentos
- Location
- Jamshedpur, JH, IN
- LinkedIn followers
- 500 followers
About Amit Kumar
Hi there. I am diploma mechanical engineer and working in GHH-Fahrzeuge India private limited.I have 6 year experience in automobile hydraulic sector and construction equipment maintenance engineerSkills: Maintenance and Repair. Heavy Equipment. Product Support. Customer Support. Turubleshooting
Experience
Customer Support Engineer
Jan 2025 — Present · IN
Customer Support Management: Provided prompt and effective customer support, addressingservice requests and ensuring high customer satisfaction.Breakdown Maintenance: Attended equipment breakdowns on priority, diagnosing faults andrestoring systems within minimum downtime.Preventive Maintenance: Conducted scheduled inspections and preventive maintenance to ensureoptimal performance and reduce failures.Fault Diagnosis & Troubleshooting: Identified technical issues and implemented corrective actions to maintain system reliability. Team Coordination & Supervision: Managed field service teams, allocating tasks and ensuring timelycompletion of service activities.Service Reporting & Documentation: Maintained accurate ser cords, prepared reports, and ensured compliance with operational standards.
Education
Atomic Energy Central School
10th
Rairangpur
ITI , Fitter
2013 — 2015
Diploma in mechanical
mechanical Engineer, Mechanical
2016 — 2018
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