Amit Kothari

About Amit Kothari

Every career is a journey, and mine has been one of growth, gratitude, and grit. Over the past 18+ years, I’ve built a career at the intersection of operational excellence, client partnerships, and business strategy, leading large-scale teams and delivery hubs across the US, UK, India, Philippines, and Mexico.Currently, as Vice President at Integreon, I lead the Creative and Business Solutions division, managing professionals who deliver high-impact presentation graphics, document production, and creative design services. My teams support clients across management consulting, investment banking, asset and wealth management, financial advisory, and law firms, ensuring seamless delivery of business-critical content.Our scope of work spans the Microsoft Office Suite (PowerPoint, Word, Excel, PDF) and integrated platforms such as Seismic and Salesforce, alongside specialist capabilities in the Adobe Creative Suite. The team includes designers, studio managers, and art directors, working closely with client marketing and support divisions. In parallel, we also deliver administrative and business support services, creating an end-to-end ecosystem for document and creative solutions.Key Highlights:Global Leadership: Built and managed high-performing delivery teams across four countries, fostering collaboration, scalability, and inclusion.Operational Excellence: Streamlined delivery models, restructured KPIs/SLAs, and embedded governance frameworks that improved efficiency and service quality.Innovation & Efficiency: Initiated and championed CREO, Integreon’s first AI/ML-enabled PowerPoint add-in, delivering 20–25% productivity gains for clients. Also led development of workflow automation platforms to drive further efficiencies.Contract & Client Management: Negotiated and secured multi-year agreements, strengthening partnerships and ensuring sustainable growth.Risk & Governance: Experienced in controls, compliance, BCP, and audit-readiness, ensuring operational resilience and client trust.I believe success is a team effort — and my mission is to inspire, empower, and deliver results that consistently exceed both client and organizational benchmarks.

Experience

1. Vice President

   Integreon

   Feb 2022 — Present · Charlotte, NC, US

   Account and SLA Management• Leading the Presentation Graphics Division for Integreon• Providing services to global clients which include Investment Banks, Legal, Consulting and Private Equity Firms• Cross culture experience in managing delivery teams based out of India (Mumbai and Noida), Philippines (Manila), US (Fargo and Charlotte)• Maintaining Client Relationships, Service Delivery, Business Strategy, Employee Engagement, Complex Projects, Business Improvement Initiatives, Customer Experience and Performance Management• Yearly Contract Negotiations and Closing• Improve profitability of the overall operations through effective pricing negotiations and by reviewing cost structures• Scaling up Operations by identifying new opportunities to develop new or more efficient processes• Building work environment in line with the industry, defining and strengthening employee engagement• Built strong stakeholder relationships and engagement through an intense customer governance model across team levels• Oversee and sign-off on creation of process SOPs• Restructuring and strengthening KPIs aligned to SLAs to achieve business goalsClient and Stakeholder Management• Partnering and developing strategic, trusted relationships with senior leaders and business line executives for smooth stakeholder management• Managing client visits to showcase capabilities and models, walkthrough of the services, and audit• Client engagement in Operational Initiatives, End User Experience and Client changing needs and requirements• Restructuring QBR and ABR reports for client and leadership. Presenting of Weekly, Quarterly and Yearly Business Reviews

Education

• SRSS College of Commerce and Arts

  Bachelor of Commerce (B.Com.), E-Commerce/Electronic Commerce

  2003 — 2008

• Christ Church High School

  ICSE

  1990 — 2013

Skills

• Management
• Project Management
• Ms Excel Pivot Tables
• People Skills
• People-Oriented
• Inspiring People
• Exceptional People Skills
• Change Management
• Operations Management
• Operational Excellence
• Operational Risk
• Powerpoint
• Microsoft Word
• Customer Service
• Microsoft Office
• Microsoft Excel
• Performance Management
• Training
• Team Management
• Leadership
• Recruiting
• Process Improvement