Amit Koli
Sales Development Representative @Real Time Data Services
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WORK HISTORY
Sales Development Representative @Real Time Data Services
Led strategic engagement with C-suite and telecom decision-makers, aligning business objectives with scalable cloud communication solutions to build a high-quality revenue pipeline.• Conducted business impact assessments and solution advisory sessions for cloud telephony offerings, highlighting ROI, operational efficiency, and scalability advantages over legacy systems.• Advised clients on Contact Center transformation initiatives including intelligent routing, IVR optimization, performance monitoring, and cost rationalization strategies.• Presented real-time analytics and reporting capabilities, enabling leadership teams to leverage call data, agent productivity metrics, and customer satisfaction insights for informed decision-making.• Provided consultative guidance on CRM and third-party API integrations (Salesforce, HubSpot), enhancing workflow automation, data visibility, and operational transparency.• Recommended omnichannel engagement strategies including WhatsApp Business integration to improve customer experience and service efficiency.• Acted as a strategic liaison between marketing and sales, aligning campaign targeting with revenue objectives and improving conversion effectiveness.• Improved sales effectiveness by optimizing lead qualification frameworks and structured handoff processes, contributing to a 15% increase in deal closures.• Leveraged sales intelligence platforms (Lusha, Apollo, LinkedIn Sales Navigator) to conduct market analysis, account segmentation, and data-driven targeting strategies.• Consistently exceeded qualification and pipeline contribution targets while maintaining CRM data accuracy and reporting integrity.
EDUCATION
Amrapali University Haldwani
Bachelor of Computer Applications
Kendriya Vidyalaya
High School Diploma
ABOUT AMIT KOLI
I am a data-driven Sales & Revenue Operations professional with over 6 years of experience across B2B sales, business development, and sales analytics within IT services and cloud solutions.My career began in frontline sales, but over time I evolved into a role that bridges sales execution with business insight. Today, at Real Time Data Services, I operate at the intersection of pipeline strategy, analytics, and consultative engagement—working closely with leadership and cross-functional teams to improve conversion efficiency, forecast accuracy, and overall revenue performance.Beyond generating qualified pipeline, I focus on understanding funnel dynamics, identifying drop-offs, optimizing lead qualification frameworks, and building performance dashboards using Power BI and Excel. My data analytics certification strengthens my ability to translate numbers into actionable business insights.I regularly engage with C-suite stakeholders, aligning cloud telephony and digital communication solutions with broader operational and growth objectives. By combining structured prospecting, CRM intelligence, and market analysis, I contribute not just to lead generation—but to predictable revenue growth and scalable sales processes.
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