Amit Khandelwal
Senior Manager Operations at Concentrix
- Role
- Senior Operations Manager at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Amit Khandelwal
Solutions-driven individual with experience in solving complex problems, working with…
Experience
Senior Operations Manager
Jan 2020 — Present · Gurugram, IN
Education
Symbiosis Centre for Distance Learning
Master’s Degree
2008 — 2010
SNI, Howrah
High School
2000 — 2002
University of Calcutta
Bachelor’s Degree
2002 — 2005
Skills
- Customer Satisfaction
- Leadership
- Process Excellence
- Employee Engagement
- Customer Experience
- Team Management
- Customer Service
- Cost Management
- Service Delivery
- P&L Management
- Process Improvement
- Bpo
- Attrition Reduction
- Operations Management
- Performance Management
- Crm
- People Development
- Client Relations
- Sales Management
- Sla
- Transition Management
- People Management
- Shrinkage Management
- Outsourcing
- Management
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