Amit Kapoor

Associate Director - Insurance Operations

Role
Associate Director - Insurance Operations at Accenture
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Amit Kapoor

Summary: A result-oriented management Professional with excellent leadership skills…

Experience

  1. Associate Director - Insurance Operations

    Accenture

    Jun 2025 — Present · Gurugram, IN

Education

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    PGDBM Information Technology & Systems Management, General Management & Information Technology

  • Central Board of Secondary Education

    Secondary, Sr. Secondary

  • Delhi University

    Bachelor's degree

Skills

  • Process Improvement
  • Management
  • Call Centers
  • Business Development
  • Call Center
  • Team Leadership
  • Bpo
  • Business Process Improvement
  • Performance Management
  • Crm
  • Itil
  • Program Management
  • Leadership
  • Resource Management
  • Sla
  • IT Service Management
  • Vendor Management
  • Change Management
  • Telecommunications
  • Transition Management
  • Training
  • Customer Satisfaction
  • Business Process
  • Team Management
  • Six Sigma
  • Software Documentation
  • Process Excellence
  • Mis
  • Employee Engagement
  • Pre-Sales
  • Service Delivery
  • Business Analysis
  • Outsourcing

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Amit Kapoor — Associate Director - Insurance Operations at Accenture in Gurugram, HR, IN | Unifers