Amit Kachhawa

About Amit Kachhawa

I see possibility where others see problems—turning complex business challenges into scalable solutions that drive real impact across global enterprises.At the heart of everything I do is a fundamental belief: sustainable growth comes from aligning people, processes, and technology with foresight and purpose. This conviction has guided my work for over two decades as a corporate strategist and entrepreneurial problem-solver operating at the intersection of business strategy, technology, and execution.My current focus is Agentic AI, automation, and data-driven decision-making—applying these powerful tools to solve real-world business problems. I\'m developing cross-industry frameworks that enable organizations to reduce inefficiencies, manage risks, and unlock new revenue streams while ensuring Responsible AI adoption remains at the core of everything we build.I approach every challenge with an entrepreneur\'s mindset, identifying patterns others miss and designing solutions that scale. As VP of Corporate Strategy at Etech Global Services, I lead enterprise-wide initiatives across sales, marketing, technology, operations, and implementation—not just managing functions, but building scalable solutions, mentoring leaders, and turning ideas into measurable impact.What defines my work is a consistent way of thinking: See the system clearly – uncover gaps, risks, and hidden potential Design solutions that scale – align people, process, and technology with purpose Execute with discipline – transform strategy into sustainable, measurable resultsMy work extends beyond corporate strategy to mentoring future leaders, shaping technology ventures, and advising organizations on building resilience through innovation. I\'ve built a reputation for turning complexity into clarity and strategy into outcomes that matter.At Matrix360 Consulting, I collaborate with visionary practitioners who share my commitment to responsible growth and transformative impact.Ready to turn your complex challenges into your next breakthrough? Let\'s connect.Focus Areas: Strategy & Execution | AI & Automation | Business Transformation | Entrepreneurial Leadership | Responsible Growth

Experience

1. VP Corporate Strategy

   Etech Global Services

   Jan 2024 — Present · Gandhinagar, IN

   Leads corporate strategy for a global outsourcing and customer engagement leader, with responsibility across sales, marketing, technology, reporting, and operations. Focused on aligning long-term strategy with execution discipline, ensuring both profitability and resilience in a fast-changing market.Key contributions include- Driving AI and automation adoption within enterprise functions to improve efficiency and decision-making- Leading product innovation and system/process improvements that strengthen client delivery and organizational performance- Analyzing financial health to identify levers for improving Net Operating Income (NOI) and sustainable growth- Mentoring emerging leaders to take on strategic and operational ownership across business units.

Education

• B & B Polytechnic

  Diploma, Electronics and Telecommunication Engineering

  1994 — 1996

• St. Stephens High School

  Higher Secondary School, Science

  1993 — 1994

Skills

• Program Management
• Vendor Management
• Offshoring
• Operational Excellence
• Strategic Planning
• Leadership
• Inbound Marketing
• Account Management
• Human Resources
• Tactical Planning
• Operations Management
• Technical Support
• Business Analysis
• Business Strategy
• Coaching
• Business Process Improvement
• Telecommunications
• Recruiting
• Analysis
• Customer Satisfaction
• Training
• Customer Experience
• New Business Development
• Consulting
• Leadership and Management
• Strategy
• Telemarketing
• Critical Thinking Skills
• Team Leadership
• Call Centers
• Business Development
• Critical Thinking
• Process Improvement
• Bpo
• Quality Assurance
• Customer Service
• Click to Chat Methodologies
• Outsourcing
• Networking
• Data Analysis