Amit Jha
Deputy Manager - Service Delivery at CERF
- Role
- Deputy Manager - Service Delivery at CERF Solutions Pvt. Ltd.
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Amit Jha
As a Deputy Manager - Service Operations in the CPaaS (Communications Platform as a Service) industry, I specialize in driving operational excellence and delivering customer-centric solutions. With expertise in client management, team leadership, vendor coordination, operator alliances, and routing management, I am passionate about building efficient processes that enhance service delivery and exceed customer expectations.In my role, I have successfully managed cross-functional teams, optimized operational workflows, and provided strategic work overviews to senior leadership. My focus is on fostering collaboration, ensuring seamless communication, and leveraging data-driven insights to improve decision-making and operational efficiency.I am deeply committed to creating value through innovation and efficiency. My goal is to grow into a leadership role in operations management, where I can continue to drive transformative change and build scalable, customer-focused operations.Let’s connect to discuss how we can collaborate on operational excellence and innovative service delivery! Reach me at a••••••••@gmail.com.
Experience
Deputy Manager - Service Delivery
Nov 2024 — Present · Noida, IN
As a Deputy Manager - Service Operations in the CPaaS (Communications Platform as a Service) industry, I specialize in driving operational excellence and delivering customer-centric solutions. With expertise in client management, team leadership, vendor coordination, operator alliances, and routing management, I am passionate about building efficient processes that enhance service delivery and exceed customer expectations.In my role, I have successfully managed cross-functional teams, optimized operational workflows, and provided strategic work overviews to senior leadership. My focus is on fostering collaboration, ensuring seamless communication.
Education
Lalit Narayan Mithila University, Darbhanga
Bachelor of Science - BS, Physics
2015 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.