Amit Gupta
Telecom | Solutions Architect | ServiceNow | ServiceNow TSOM | ServiceNow TSM
- Role
- Principal Consultant at Infosys
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Amit Gupta
More than 21 years of design, development and delivery experience. Delievered solutions…
Experience
Principal Consultant
Jan 2022 — Present · Pune, IN
Assess the business requirements and deliver solutions using ServiceNow capabilities- Deliver custom solutions using business rules, flow designer, script includes where ServiceNow OOTB capabilities cannot deliver business requirements- Create integration designs to integrate ServiceNow with various other applications within the Assurance Domain - using scripted REST APIs adhering to TMF Open API standards- Implementation of ServiceNow TSM and TSOM to deliver proactive and reactive service assurance functionality- Migration of Enterprise customers from legacy ticketing tools to ServiceNow- Contribue to Pre-Sales activities and responding to RFPs using ServiceNow TSM and TSOM capabilities
Education
Institute of Engineering and Technology, Indore
Bachelor of Engineering
1998 — 2002
St. Paul Higher Secondary School
Senior Secondary
1984 — 1998
Skills
- Scrum
- Ejb
- Testing
- Soa
- Requirements Gathering
- Software Project Management
- Subversion
- Agile Methodologies
- Java
- Unix Shell Scripting
- Solutions Design
- Jms
- Sdlc
- Solution Architecture
- Uml
- Weblogic
- Requirements Analysis
- Telecom Oss
- Service-Oriented Architecture (Soa)
- Telecommunications
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