Amit Dimri
Customer Experience | Contact Center Strategy | Process Improvement | Digital Customer Journeys
- Role
- Head of Customer Experience at L&T Finance
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Amit Dimri
Driving Customer Obsession across organization by listening to customers, engaging with stakeholders for enhancing Customer Experience and leveraging Ops & Service Analytics. Enabling and maximizing self service capabilities on Digital platforms like Mobile App, Chatbot, Website, etc
Experience
Head of Customer Experience
Apr 2023 — Present · Mumbai, IN
Education
Datapro Information Technology
Masters Diploma in Computer Science, IT
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Marketing
2011 — 2013
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