Amit Dhiman
Assistant Manager || Operations || Power BI Certified || Green Belt Certified || AINS101 || Ex-Cognizant || Ex-Metlife
- Role
- Assistant Manager at Accenture
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Amit Dhiman
Have over all experience 12 years in US Insurance Industry A competent Insurance Operations Professional offering rich experience of over 12 years with Cognizant Technical Solutions and METLIFE USA (Global Operations Support Centre) A competent in Back End Operations, Team Leading, Operations Management, Client Management and Management Reporting Possess excellent team participation, communication and personnel and customer interaction skills. With a positive attitude, able to handle assignments under high pressure and consistently meet deadlines (TAT) A systematic, organized, hardworking and dedicated team player with an analytical bent of mind, determined to be a part of a growth-oriented organization Exceptionally well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both personal and corporate goals.
Experience
Assistant Manager
Aug 2024 — Present · Gurugram, IN
Handle Large 12+ Team Size P&C Insurance AccountHandle End to end P&C Line of Business, Commercial Auto, Property, Worker Compensation, General Liability and Inland MarineHandle Service Delivery Deck and Client callResponsible for Process Productivity, Utilization, AHT, TAT and Client Escalation
Education
Kurukshetra University
MBA; B.Com
2009 — 2010
Skills
- Data Analysis
- Microsoft Excel
- Team Management
- Customer Satisfaction
- Operations Management
- Mis
- Lean Six Sigma
- Business Process Improvement
- Property & Casualty Insurance
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