Amit Deshpande

Incident and Ops Lead @Version 1

Belfast, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2019 — Present

Incident and Ops Lead @Version 1

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Infrastructure Support for managed services customers. • Providing server support and end user support. • Monitoring, maintenance, patching, backup management of on-prem and Azure servers and troubleshooting various issues. • Managing and maintaining Azure AD and exchange online services and troubleshooting various issues. • Managing customer expectations and preparing documentation & Post incident reviews.

EDUCATION

2005 — 2007

Savitribai Phule Pune University

MBA, IT and Projects Managemant

2001 — 2004

University of Mumbai

BSC -IT, IT Engineering

N/A

Mumbai University Mumbai

Bachelor's degree, Information Technology

N/A

Savitribai Phule Pune University

Master of Business Administration - MBA, Computer Systems Networking and Telecommunications

SKILLS

Infrastructure ManagementItil CertifiedVmware InfrastructureService OperationsMicrosoft Sql ServerPowershellIncident ManagementService-Level Agreements (Sla)Change ManagementNetworkingIT Infrastructure OperationsIT Service ManagementWindows ServerMicrosoft AzureSystem AdministrationWindows ScriptingProblem Management

ABOUT AMIT DESHPANDE

ITIL Service Operations Certified, Azure & AWS certified IT Services professional with 18…

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Amit Deshpande — Incident and Ops Lead at Version 1 in Belfast, GB | Unifers