Amit Bhambri
Client Relationship Manager
- Role
- Client Relationship Manager at The Phoenix Mills Ltd.
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Amit Bhambri
Hello! I am Amit Bhambri, a dedicated Client Relationship Manager with over 11 years of experiencein operations management, primarily within the luxury hospitality and corporate services sectors.Currently, I am focused on enhancing client engagement and operational excellence at The PhoenixMills Pvt. Ltd. in Pune. My expertise lies in managing complex operations, vendor coordination, andensuring compliance across multi-site environments. I thrive in high-pressure situations, asdemonstrated during my role in the FIFA World Cup 2022 project in Qatar, where I successfullymanaged large-scale operations.Throughout my career, I have consistently driven improvements in client satisfaction and operationalefficiency. I am skilled in stakeholder engagement, administrative governance, and performanceevaluation. My technical proficiency includes MS Office and various hospitality operational systems,which I leverage to support data-driven decision-making. I am passionate about fostering strongclient relationships and delivering exceptional service.Key Achievements- Streamlined lease documentation processes, significantly reducing turnaround times anddiscrepancies- Enhanced client retention through a structured feedback loop that proactively addressed operationalchallenges- Developed a consolidated lease-health dashboard that improved visibility into portfolio performancefor leadership reviews.
Experience
Client Relationship Manager
Jul 2024 — Present
Education
Punjab School Education Board (PSEB)
Hotel Management and Catering Technology, Hotel Industry
2010 — 2014
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Business Administration and Management, General
Punjab Technical University
Bechlore Degree of Hotel management and catering industry, Hotel, Motel, and Restaurant Management
2010 — 2014
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master's degree
Skills
- Event Management
- Hospitality
- Rooms Division
- Food & Beverage
- Service Delivery
- Customer Service
- Corporate Communications
- Resorts
- Food
- Front Office
- Hotel Management
- Hotels
- Opera
- Micros
- Hospitality Industry
- Social Media
- Public Relations
- Hospitality Management
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