Amit Bhambri

Client Relationship Manager

Role
Client Relationship Manager at The Phoenix Mills Ltd.
Location
Pune, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Amit Bhambri

Hello! I am Amit Bhambri, a dedicated Client Relationship Manager with over 11 years of experiencein operations management, primarily within the luxury hospitality and corporate services sectors.Currently, I am focused on enhancing client engagement and operational excellence at The PhoenixMills Pvt. Ltd. in Pune. My expertise lies in managing complex operations, vendor coordination, andensuring compliance across multi-site environments. I thrive in high-pressure situations, asdemonstrated during my role in the FIFA World Cup 2022 project in Qatar, where I successfullymanaged large-scale operations.Throughout my career, I have consistently driven improvements in client satisfaction and operationalefficiency. I am skilled in stakeholder engagement, administrative governance, and performanceevaluation. My technical proficiency includes MS Office and various hospitality operational systems,which I leverage to support data-driven decision-making. I am passionate about fostering strongclient relationships and delivering exceptional service.Key Achievements- Streamlined lease documentation processes, significantly reducing turnaround times anddiscrepancies- Enhanced client retention through a structured feedback loop that proactively addressed operationalchallenges- Developed a consolidated lease-health dashboard that improved visibility into portfolio performancefor leadership reviews.

Experience

  1. Client Relationship Manager

    The Phoenix Mills Ltd.

    Jul 2024 — Present

Education

  • Punjab School Education Board (PSEB)

    Hotel Management and Catering Technology, Hotel Industry

    2010 — 2014

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    Master of Business Administration - MBA, Business Administration and Management, General

  • Punjab Technical University

    Bechlore Degree of Hotel management and catering industry, Hotel, Motel, and Restaurant Management

    2010 — 2014

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    Master's degree

Skills

  • Event Management
  • Hospitality
  • Rooms Division
  • Food & Beverage
  • Service Delivery
  • Customer Service
  • Corporate Communications
  • Resorts
  • Food
  • Front Office
  • Hotel Management
  • Hotels
  • Opera
  • Micros
  • Hospitality Industry
  • Social Media
  • Public Relations
  • Hospitality Management

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Amit Bhambri — Client Relationship Manager at The Phoenix Mills Ltd. in Pune, MH, IN | Unifers