Amit Verma

Global Lead @ Capgemini | Service Delivery Management, IT Operations

Role
Global Lead- Technical Delivery & Assurance Management at Capgemini
Location
Pune, IN
LinkedIn followers
500 followers

About Amit Verma

I am a Global Lead- Technical Delivery & Assurance Management at Capgemini, where I oversee and challenge front-line operational risk management activities for various infrastructure services. With over 18 years of experience in the IT industry, I have a strong technical background and a passion for data analysis, research, and process improvement. As a certified Cybersecurity Professional by ISC2 and IBM, Certified Business Continuity Management Specialist (BCMS) and Certificate of the Business Continuity Institute (CBCI) holder, I demonstrate my proficiency and commitment in business continuity and disaster recovery management. I manage globally distributed technical delivery teams across multiple programs and customer geographies, ensuring high quality and large scale technology solutions and processes. I also engage with account management and governance, delivering value to my clients, partners, and stakeholders by leveraging my skills and experience in service delivery, quality, audit, information security, and risk management.

Experience

  1. Global Lead- Technical Delivery & Assurance Management

    Capgemini

    Jan 2021 — Present · Maharashtra, IN

    Use subject matter expertise and business domain knowledge to provide independent oversight and credible challenge to front line operational risk management activities • Perform independent risk assessment, review and challenge front-line risk acceptances and new business initiatives • Support routine engagement requirements for Executive teams, Function Heads, and Leaders for business reviews • Analyze & manage Vulnerability assessments covering open CVE, Hardening Controls, Patching across all assets, Lan & compute • Work with Client, internal team & partners to ensure all assets are patched as per contractual obligations • Identify and escalate to senior leadership conflicts with risk management results and expected business outcomes. • Provide consulting to business on corrective action plans and effectively managing change. • Manage relationships with Business Head, Independent Risk Management, Group Control Executives, Legal, Audit • Engage with regional teams across geographies mainly US/UK to review and challenge business operational risk management practices and outcomes • Evaluate & Manage Security best practices, Joiner, leavers process, BGV, BPSS vetting • Dive Deep & Analyze Key contractual terms & commitments, obligations, and underline terms of contract from a service delivery & transition POV • Enable compliance tracking of those commitments, and highlight risks to stakeholders for the applicable deals • Liaise with key functional teams such as Technology, Legal, Privacy, BCP, Information Protection and business stakeholders to perform internal audit & third-party security reviews • Implement the Change, Configuration, and Release Management processes, ensuring appropriate reporting is in place to monitor the effectiveness as per ITIL standards • Provide the subject matter expertise in service stand up, assurance, internal auditing across parallel running projects with similar go live dates

Education

  • International Institute of Information Technology, Pune 2003-2004

    MS, AIT

    2003 — 2005

  • University of Kurukshetra

    Bachelor, Technology Electrical

    1998 — 2002

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Amit Verma — Global Lead- Technical Delivery & Assurance Management at Capgemini in Pune, IN | Unifers