Amish Pandya

About Amish Pandya

Possess a unique combination of experience and education, with broad-based exposure to diverse hands-on patient care roles, clinical operations, and integral involvement in system implementations. Demonstrated a proven track record in training and developing direct reports, as well as internal and external customers. Skilled in analyzing existing systems and processes, identifying gaps and redundancies, mitigating risks through issue resolution, and defining key operating metrics to measure efficiency and effectiveness. Championed numerous best practices in solution deployment, created first-time documentation, trained several direct reports for promotions, identified and developed career tracks for entry-level staff, and built lasting relationships to break silos and promote efficiency and communication between clinical and non-clinical teams. Plan and execute strategies to drive revenue growth, improve quality, leverage resources efficiently, and fuel strong patient outcomes. Lead multi-phase, mission-critical projects from initiation through completion, managing resources, financials, timelines, milestones, and deliverables. Manage, coach, and motivate teams—clinical operations, IT, customer support, and functional areas—to work jointly toward common goals. Cultivate collaboration among diverse internal and external stakeholders, overcoming challenges through proactive, professional communication.

Experience

1. Optimization Strategist

   University Hospitals

   Jan 2025 — Present · Cleveland, OH, US

Education

• Columbus State Community College

  Certificate, Surgical Technology

  2003 — 2005

• Franklin University

  Bachelor of Science - BS, Healthcare Management

  2007 — 2008

• University of Southern California

  Master of Health Administration (MHA), Health/Health Care Administration

  2016 — 2018

Skills

• Healthcare Information Technology (Hit)
• Management
• Clinical Research
• Ehr
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Strategic Planning
• Policy
• Time Management
• Leadership
• Healthcare
• Surgery
• Project Management
• Conflict Resolution
• Hospitals
• Business Process Improvement
• Customer Service
• Training
• Staff Management
• Nursing
• Marketing