Amisha Bala

Market Research | Client Management | NielsenIQ

Role
Senior Customer Service Associate at NielsenIQ
Location
Pune District, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Amisha Bala

Dedicated and results-oriented Research Professional with 6 years of rich experience in…

Experience

  1. Senior Customer Service Associate

    NielsenIQ

    Jun 2022 — Present · Pune, IN

    Handling complex customer queries/request for various international markets around database and reports.• Managing escalations and improving customer satisfaction on solution/service provided.• Updating the scheduled reports with latest data and performing data quality checks. • Managing Knowledge Transfer Process for various International Markets.• Assisting Managers in smooth running of the team • Well versed in using Nielsen Answers Desktop and NIQ Discover tools for preparing reports.

Education

  • Kendriya Vidyalaya

    High School, Business/Commerce

  • Magadh Mahila College

    Bachelor of Business Administration - BBA

    2013 — 2016

  • Balaji Institute of Modern Management

    PGDM, Marketing

    2017 — 2019

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Amisha Bala — Senior Customer Service Associate at NielsenIQ in Pune District, MH, IN | Unifers