Amir Trujillo
Principal Solutions Specialist @ Citrix | Observability & AI | ITSM | Cloud Azure Architect |
- Role
- Principal Solutions Specialist at Citrix
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Amir Trujillo
Amir Trujillo is a Principal Solutions Specialist at Citrix with over 20 years of End User Computing (EUC) expertise across Citrix platforms, cloud computing, and enterprise observability solutions. He provides expert guidance to customers on implementing on-premises and cloud services, including Apps & Desktops, serving as a Subject Matter Expert in Observability, ITSM automation, telemetry-driven analytics, and workflow optimization.Amir leverages deep expertise in Azure and Microsoft technologies to lead end-to-end implementations, helping organizations optimize performance, ensure reliability, and enhance end-user experience. He transforms operational data into actionable insights that improve efficiency, reliability, and user satisfaction. Amir is also a public speaker at Citrix events and a regular contributor of technical articles and documentation for the EUC community.Community & Recognition • Citrix Advocate & CTA Awardee – Speaker at Citrix Connect events in US and Latin America and worldwide EUC conferences, delivering hands-on deep dives and technical enablement.
Experience
Principal Solutions Specialist
Feb 2019 — Present · US
Provide expert guidance to Citrix customers on the implementation of on-premises and cloud services, including Apps & Desktops, with a focus as the Subject Matter Expert in Observability and ITSM automation. Leverage deep expertise in Azure and Microsoft technologies to lead end-to-end implementations, helping organizations optimize performance, ensure reliability, and enhance end-user experience.Role Responsibilities• Citrix Subject Matter Expert supporting customer\'s adoption and implementation plans.• Establish relationships and engage with technical counterparts to drive product adoption and expansion.• Accelerate the transition of traditional on-premises product deployments to Citrix Cloud products.• Drive quickest possible time to value within subscription product entitlements.• Conduct product demonstrations and technical presentations remotely or at customer location/Citrix facilities on Citrix products value.• Provide service expertise to transform the customer vision into a finished implementation.• Drive innovation and influence Citrix product direction through close interactions with Product Management, Engineering and Technical Support teams.• Communicate customer expansion opportunities or potential retention risks to Customer Success Management and account teams.
Education
Citrix
CXD-250:Citrix Workspace- Moving to the XenApp and XenDesktop services Cloud
2018 — 2018
Microsoft
Windows Server 2008 Administration - Networking
2013 — 2013
Microsoft
Windows Server 2008 Administration - Active Directory
2012 — 2012
Citrix
CVE-401 Engineering a Citrix Virtualization Solution
2011 — 2011
Microsoft
Diploma, Microsoft Azure administration
2016 — 2016
Citrix
CXD-300 Deploying App and Desktop Solutions with Citrix XenDesktop 7
2017 — 2017
Citrix
CXD-203 Managing App and Desktop Solutions with Citrix XenDesktop 7
2014
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