Amirthavarshini Sundararajan
Solution Engineer @HubSpot
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WORK HISTORY
Solution Engineer @HubSpot
CA
EDUCATION
Shanmugha Arts, Science, Technology and Research Academy
Bachelor of Technology - BTech, Chemical Engineering
ABOUT AMIRTHAVARSHINI SUNDARARAJAN
As a Senior Onboarding Specialist at Freshworks, I am the point of contact for Enterprise, SMB, and MM accounts, providing solutions to optimize Freshdesk, Freshchat, Freshsales, Freshcaller, Bots and AI to their business requirements. I work along with the product management team to propose product enhancement requests and prioritize bug fixes. I also work with the adoption, migration and implementation team with APIs and webhooks. Before Freshworks I worked as a CX associate in Pickyourtrail and gained experience in Touble-shooting customer issues, ensuring positive customer experience and improving customer retention. have a Bachelor of Technology degree in Chemical Engineering from SASTRA University, Thanjavur. I am a self-learner, a workaholic, and a team player, who is highly motivated to demonstrate my skills and contribute to the growth and learning of the organization.
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