Amir Strong
Client Success & Partnerships Professional | Strategic Onboarding | Enterprise Client Management | Affiliate Marketing Pro | Driving Retention & Growth
- Role
- Merchant Partnerships Manager at Fidel Api
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Amir Strong
I’m a client-focused professional with a strong track record in customer success, account growth, and strategic onboarding. Over the past five years, I’ve built and managed high-performing client relationships in affiliate marketing, SaaS, and digital media—supporting enterprise partners, improving retention, and driving measurable ROI.My background spans onboarding new partners, analyzing performance trends, and collaborating cross-functionally with sales, marketing, and product teams to deliver an exceptional customer experience. Whether I’m training clients, leading business reviews, or identifying upsell opportunities, my priority is helping people—and businesses—win.Platforms & Tools: Salesforce, HubSpot, SharePoint, Trello, Google Analytics, CJ, Partnerize, SkimlinksLet’s connect—especially if you’re hiring or collaborating on work that values strong partnerships and impactful customer success strategy.
Experience
Merchant Partnerships Manager
Aug 2023 — Present · NY, US
Owned relationships with 45+ merchant clients per quarter, leading onboarding and long-term success initiativesDrove $75K+ in monthly recurring revenue by identifying partner needs and optimizing program performanceCollaborated with internal teams to resolve client issues, increase retention, and boost satisfactionFacilitated onboarding for enterprise partners, contributing to $250K+ in tracked transactionsDelivered performance reviews and strategic insights to enhance affiliate campaign ROI
Education
University of Houston
Bachelor of Science (BS), Organizational Leadership & Supervision
Houston City College
Associate’s Degree, Business Administration and Management, General
2012 — 2014
Klein Oak High School
High School Diploma, Business/Managerial Economics
2007 — 2011
Skills
- Research
- Windows
- Purchasing Negotiation
- Customer Support
- Networking
- Management
- Customer Service
- Teamwork
- Event Planning
- Project Management
- Social Media
- Microsoft Powerpoint
- Information Technology
- Microsoft Office
- Leadership
- Intranet Portals
- Microsoft Word
- Microsoft Servers
- Public Speaking
- Microsoft Excel
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