Amir Khan
Business Analyst Senior Design Engineering Consultant (for Sm Consulting Services Inc) @Rogers Communications
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WORK HISTORY
Business Analyst Senior Design Engineering Consultant (for Sm Consulting Services Inc) @Rogers Communications
CA
Led multiple projects to control, monitor & reinforce all SDLC activities for the development & enhancement of processes, systems & web apps. Designed Rogers Return System for Cell Phones, Enhanced the Documentum & Remedy Web Applications delivering company creative business solutions to enhance its profit margins and efficiency. Responsible for managing Rogers and various third-party expectations and correlations.
EDUCATION
University of Engineering and Technology, Lahore
Bachelor of Engineering (B.Eng.), Mechanical Engineering
Government College University (GCU), Lahore
F.Sc., Pre-Engineering
ABOUT AMIR KHAN
As a Senior Design Engineering Consultant at Rogers Communications, I lead multiple projects to design, develop, and enhance processes, systems, and web applications that deliver creative business solutions and improve efficiency and profitability. With over nine years of experience in the telecom sector, I have a proven track record of successfully managing stakeholder expectations, conducting workshops and JAD sessions, and providing post-operations system support and training.I am passionate about applying my Cisco Certified Network Associate (CCNA) and Scrum Master Certified (SMC) credentials to streamline, automate, and optimize digital customer experiences and telecom functionalities. I am adept at working with agile, scrum, and waterfall methodologies, and collaborating with developers and users to produce requirements and specifications that accurately reflect business needs and are technologically achievable. I am also skilled in developing reports and dashboards, performing data analysis, and solving complex problems.
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