Amir Khalid
IT Project Manager @Chronext
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WORK HISTORY
IT Project Manager @Chronext
Cologne, DE
Successfully led the end-to-end development and launch of the Chronext mobile app, delivering a sleek, luxurious design and user-friendly features tailored for buying and selling luxury watches- Played a pivotal role in planning and implementing innovative e-commerce features, including Magic Link for secure logins, pickup scheduling, and a fully digitized sell & service watch process, enhancing user experience and operational efficiency- Spearheaded the transition to a cost-efficient CRM and helpdesk system, boosting customer support efficiency by 60% and unifying communications into one streamlined platform- Collaborated with the CTO and cross-functional teams to align technical solutions with business objectives, delivering scalable and impactful digital transformation projects- Conducted team training and created comprehensive Confluence documentation to adopt tools and processes seamlessly- Actively managed IT administration, quality assurance, and stakeholder coordination, ensuring timely delivery of projects under resource constraints.
EDUCATION
COMSATS Institute of Information and Technology
Bachelor of Science - BS, Computer Science
ABOUT AMIR KHALID
I am a PMP® certified IT Project Manager with over 7 years of experience delivering complex initiatives in digital transformation, public sector modernization, and e-commerce. My work spans Agile, hybrid, and traditional environments, allowing me to adapt my approach while keeping business value at the center of every project.Along the way, I have earned both the Professional Scrum Master I (PSM I) and Professional Scrum Product Owner I (PSPO I) certifications, which have strengthened my ability to lead with agility, manage product value, and foster collaboration across diverse teams.My career highlights include leading full product launches, implementing CRM and helpdesk platforms, and driving large-scale government IT programs from concept to completion. I focus on clear communication, stakeholder alignment, and measurable outcomes that make a real difference.I believe in continuous learning and improvement. From PMP to PSM I to PSPO I, each step has been part of building the skills and perspective needed to help organizations innovate, streamline processes, and deliver results in fast-changing environments.I am open to new challenges where I can contribute to meaningful work, collaborate across functions, and deliver impact that lasts.
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