Amir Dotan
Head of Experience Design, Global Clearing @BNY
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WORK HISTORY
Head of Experience Design, Global Clearing @BNY
London, GB
Leading Experience Design for Global Clearing at BNY, shaping coherent end to end user and client experiences across the platform and its solutions. Partnering with business, product management and engineering teams to influence product direction, enhance client and internal user touchpoints, and support commercial growth. Driving consistency across products, improving client self service through intuitive applications, and grounding new propositions in user research to validate and test ideas early. Leading and mentoring designers, while promoting user centred design and best practice across the Clearing business.
EDUCATION
City St George’s, University of London
MSc Human-Computer Interaction Design
Middlesex University London
BA Hons. Multimedia Arts
ABOUT AMIR DOTAN
Design leader specialising in financial market infrastructure and enterprise capital markets platforms, currently heading Experience Design for Global Clearing at BNY, the world’s largest custodian bank with more than $50 trillion in assets under custody and administration.In this role, I lead a global design team shaping coherent end to end user and client experiences across the bank’s Global Clearing platform and its solutions, influencing product direction across a complex landscape of enterprise systems. I contribute to commercial growth by ensuring new propositions deliver a seamless and intuitive client experience, grounded in user research to validate and test ideas early and often. I also drive consistency across products, improve client self service through intuitive applications, and partner with product management and stakeholders to shape solutions informed by user feedback.I began my design career as a UX Consultant at Lab49 in 2010, focusing on front office trading applications, and continued at Capco from 2017, where I worked on middle office and operations platforms, including collateral management, as well as business intelligence tools for senior managers. Across these roles, I led UX engagements for global financial institutions, working directly with senior stakeholders and product teams. Clients included Morgan Stanley, UBS, Citi, Goldman Sachs, Deutsche Bank, JP Morgan, HSBC, BBVA, NAB, Lloyds, and Bank of America Merrill Lynch, delivering dozens of projects across trading and post trade domains, supporting systems used daily by institutional market participants.I bring deep domain expertise in financial services, with a strong understanding of institutional operating models, regulatory constraints, and the design of complex workflows across trading and post trade environments.I hold a First Class BA (Hons) in Multimedia Arts and an MSc in Human Computer Interaction Design (Distinction).
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