Amir Liggons
Director of Admissions @Autumn Lake Healthcare
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WORK HISTORY
Director of Admissions @Autumn Lake Healthcare
MD, US
EDUCATION
University of Maryland Global Campus
Bachelor of Applied Science - BASc, Health Care Administration/Management/ Gerontology
ABOUT AMIR LIGGONS
Dedicated Healthcare Professional with 17+ years of experience supporting patients, families, and care teams across long-term care, admissions, and customer support environments. I specialize in creating smooth, patient-centered admissions experiences and guiding families through moments of transition with empathy and clarity.Throughout my career, I’ve built a reputation for being:Calm under pressureAn exceptional communicatorA reliable, compassionate guide for patients and familiesA flexible problem-solver in fast-paced environmentsMy background as a Certified Nursing Assistant (CNA) and Customer Support Lead gives me a rare combination of clinical awareness, administrative skill, and people-centered communication. I’m skilled at managing high patient volumes, navigating complex situations, and collaborating seamlessly with interdisciplinary teams.What I bring:Patient Admissions & IntakeLong-Term Care ExperiencePatient & Family SupportCustomer Service LeadershipElectronic Health Records (EHR)Problem-Solving & Crisis ResponseHigh-Volume Scheduling & CoordinationPatient-Centered CommunicationHealthcare Administrative SupportImpact Highlights:Supported 50+ patients daily in long-term care environmentsAssisted families through hundreds of admissions transitions with compassionLed customer support teams while maintaining high satisfaction ratingsManaged fast-moving patient inquiries with speed, accuracy, and empathyCurrently, I’m pursuing my Bachelor’s in Healthcare Services Management at UMGC to deepen my knowledge of healthcare leadership, systems, and operations.Open to opportunities in Healthcare Admissions, Patient Access, Intake Coordination, and Patient Experience roles.Let’s connect - I’m always open to collaborating and sharing insights related to patient-centered care.
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