Amir Keshmiri
Field Support Engineer @NTT DATA North America
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WORK HISTORY
Field Support Engineer @NTT DATA North America
EDUCATION
British Columbia Institute of Technology
diploma, Network and System Administration/Administrator
Amirkabir University of Technology - Tehran Polytechnic
Bachelor's degree, Computer Engineering
SKILLS
ABOUT AMIR KESHMIRI
I am skilled Information Technology with more than 8 years of experience in providingPC and Client/Server tech support for big organizations (bank). I’m experienced in diagnosing,troubleshooting and resolving client issues with hardware maintenance, installations, upgrades,and technical call center operations. Provided service by communicating effectively withtechnical and non-technical end users. Also experienced in server virtualization for bank datacenters. I’m familiar with CISCO technology systems and radios such as installing,troubleshooting, and IOS upgrading. I’m an administrator of Active Directory (Domaincontroller 2003 and 2008) and managed more than 500 clients in central bank buildings andassigning client limitation for increased network security. Managed more than 800 clients invarious bank branches (workgroups) and hardware security control with some advancesoftware. I’m able to identify deficiencies and potential opportunities, and develop innovativesolutions for increased reliability and constantly improving productivity
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