Amine Henia

Service Coordinator Process Improvement Specialist @Gemsys Money Handling Systems Inc

Oakville, ON, CA

Lead and manage a team of 9 technicians across Ontario and British Columbia, overseeing their performance, coordinating ongoing training initiatives, and tracking skills development to ensure service excellence.Serve as the primary liaison for order and repair fulfillment for major grocery banners including Loblaw, Metro, and Longo’s, as well as key government institutions such as the Ontario Provincial Police (OPP), the Royal Canadian Mounted Police, and the Royal Canadian Mint.Coordinate the international procurement and timely replenishment of critical parts from suppliers in Taiwan, South Korea, USA, UK and Germany.

University of Technology of Belfort-Montbéliard

Master’s degree in Manufacturing Management and Engineering

University of Technology of Belfort-Montbéliard

Master’s degree in International Industrial Projects

Sheridan College

Bridging Program