Amine Hamdi

IT Project Manager @Socobat

TN

Key Projects:Infrastructure & Security:Drafting and implementation of the group’s security policy.Design and deployment of a data center in Tunisia.Study and audit for the establishment of a data center in Côte d’Ivoire (Ecoti SA – 2023).Disaster Recovery Plan (DRP) planning.IT Project Management:Business needs analysis and formalization (workshops, BPMN, etc.).Drafting of specifications and functional requirements.Project management (planning, cost tracking, steering committee coordination).Change management and user training.IT System Optimization & ITSM:Comprehensive IT infrastructure overhaul (headquarters and remote sites).Implementation of a Managed Print Service (outsourced printing).Deployment of an ITSM tool (GLPI) and IT governance based on ITIL.Supplier contract monitoring and software license management.Monthly reporting to top management (KPIs, budget, SLA, project tracking).Technical Environment:MS Project, VMware vSphere, SQL Server, Windows Server, Active Directory, Office 365, GLPI, MS Dynamics Navision, Power BI, SAGE…

Institut Supérieur des Etudes Technologiques en Communications de Tunis

Licence, Licence en Réseaux et Télécommunications

Ecole Supérieure Privée d'Ingénierie et de Technologies - ESPRIT

Diplôme d’ingénieur en Informatique – Génie Logiciel, Génie logiciel

CY Tech

Mastère Spécialisé, Business Intelligence and Analytics