Amine Lemsih
Technical Account Manager @Amazon
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WORK HISTORY
Technical Account Manager @Amazon
Ville de Paris, FR
As part of the Pickup & Return Point (PARP) team at Amazon, I acted as the primary technical expert between Amazon and our customers, understanding their technology and provide the best solutions on process in terms of tools to scale and optimize Amazon’s pickup and return network across EU6 countries.Main responsibilities: Deliver end-to-end API onboarding and technical enablement for Amazon Counter partners worldwide, with 10+ partner integrations completed across multiple regions. Own technical coordination and deployment efforts across FR, DE, ES, PT, UK, and AT, managing both maintenance and non-maintenance vendor networks. Conduct weekly deep-dive analyses on key network performance indicators (e.g. adoption rates, DPMO, volumes, partner SLAs, location availability, location selector ranking) to identify areas of improvement and drive data-backed decisions. Lead weekly syncs, kick-offs, and technical follow-ups with multiple vendors, acting as a partner-facing lead and ensuring smooth issue resolution. Support VP-level strategic projects in close collaboration with regional leadership, product managers, and central operations.Achievements: Contributed to the expansion of the Amazon Counter network in France, supporting growth from <50 to over planned locations by 2025, through technical onboarding, field troubleshooting, and partner enablement. Led the integration of 10+ Locker vendors across six European countries, contributing to improved performance and scalability of Amazon’s Locker fleet. Enabled faster maintenance dispatching, supported a 15% reduction in downtime-to-resolution, improved SLA compliance, and delivered €250K in yearly cost avoidance. Supported the definition of 9 strategic expansion scenarios in a high-impact Locker business case presented to Amazon VP-level stakeholders, using Python-based geospatial analysis to quantify opportunity.
EDUCATION
Saint Jean Baptiste de la Salle
Baccalauréat scientifique, Spécialité Mathématiques option sciences de l'ingénieur
CY Tech
Master of Engineering - MEng, Applied Mathematics
Sorbonne Université
Bachelor of Science - BS, Major Mathematics Minor Computer Science
ABOUT AMINE LEMSIH
Hi there! I’m Amine, a tech enthusiast with experience at Amazon, Air France, and Renault. With a background in Applied Math, AI, and Cloud Technologies, I specialize in solving complex challenges and optimizing cloud infrastructures. I thrive in partner-facing roles, where customer focus and data-driven decision-making are key. 🧩 Expertise: AWS FinOps & Cloud Cost Optimization – Reducing cloud expenses without compromising performance. AI & Data Analytics – Smart automation for efficiency (e.g, predictive modeling for baggage volumes, boosting Air France logistics by 25%). Project & Stakeholder Management – Aligning tech and business in fast-paced environments. Outside of work, I enjoy weightlifting & running, always up for a challenge. Languages: French, English, Arabic (fluent)| German & Spanish (basic). Passionate about community engagement, I bring my energy and unique perspective to every initiative I join. Let’s connect! Whether it’s AWS, FinOps, or Cloud Cost Optimization, feel free to reach out!
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