Amina Duale

Intensive Mental Health and Addiction Case Manager @Fred Victor

Toronto, ON, CA

The Mental Health Case Manager provides Critical Time Intervention case management services, to women who are experiencing homelessness and difficulty in day-to-day living as a result of severe and persistent mental health challenges or mental health and substance use challenges. Clients may also experience challenges that include poverty, legal issues, trauma, violence, language barriers, settlement issues, medical issues etc. This critical time intervention includes harm reduction, housing first, recovery and strengths-based models of service delivery.• Provide initial and ongoing assessment of clients’ needs and goals in the areas of mental and physical health and wellness, suicidality and other elevated risks of harm, psychological distress, medication management, symptom management, food security, housing, daily living skills, income, employment, social/recreational, education, relationships, immigration experiences, and any other area defined as relevant by the client.• Develop collaborative partnerships with housing workers, city shelters, hospitals, local behavioural health organizations as well as any pertinent referral sources for homeless women dealing with MH & /or CD challenges.• Utilize a Housing First approach to work to ensure rapid housing placement & stabilizationCoach the client to develop a wide range of independent living skills, including cooking, household maintenance, shopping, tenancy management, money management, social and interpersonal skills, etc.• Maintain program and agency documentation as per FVC’s policies.

York University

Bachelor's degree, Children, Childhood and Youth Development

Centennial College

Mental Health and Addictions Counsellor

Centennial College

Diploma of Education, Studied Practical Nursing,

Scarborough Centre for Alternative Studies

Certificate, Information Communication Technology

Scarborough Centre for Alternative Studies

High School Diploma, High School/Secondary Diplomas and Certificates

Autism Behavioral Training

Certificate , Cognitive Behavioral Intervention for Trauma in Schools and Functional Behaviour Assessment

Canadian Mental Health Association

Certificate , Trauma and Land Acknowledgement