Amin Tourzan
Service Desk Analyst @The Good Samaritan Society
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WORK HISTORY
Service Desk Analyst @The Good Samaritan Society
Edmonton, AB, CA
AD, Azure, MS 365 and HW Deployment Supports.
EDUCATION
Shahrood University of Technology
Bachelor's degree, Electrical Engineering
ABOUT AMIN TOURZAN
With over a decade of experience in the field of IT support and operations, my journey at Aryahamrah Co. has honed my expertise in incident management and adherence to ITIL-based SLAs, ensuring robust support for our users and systems. My mission has always been to deliver efficient and effective troubleshooting, with a keen focus on enhancing the service desk\'s performance. A profound understanding of system monitoring and environment management allows me to align with Aryahamrah\'s dedication to excellence and reliability.
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