Amilcar Bastidas
Customer Technical Support | Project Delivery | System Integration | Sales Support
- Role
- Contact Center Sales and Support Advocate at Oncourse Home Solutions
- Location
- Aurora, IL, US
- LinkedIn followers
- 500 followers
About Amilcar Bastidas
Technical Lead, System Integration Engineer and Sales Representative with over 25 years…
Experience
Contact Center Sales and Support Advocate
Jul 2024 — Present · Naperville, IL, US
Conducted inbound and outbound calls, selling home warranty, energy-related products and services.• Provide exceptional service standards, contributing to increased customer retention and satisfaction.• Analyzed customer needs to recommend tailored solutions.
Education
Universidad Nacional Experimental Politécnica 'Antonio José de Sucre'
Bachelor of Science in Electronic Engineering
Skills
- Mobile Devices
- 2g
- Fiber Optics
- Ss7
- Wcdma
- Umts
- Sdh
- Tcp/Ip
- Lte
- Network Design
- Mpls
- Ms Project
- Gsm
- 3g
- Project Management
- Voip
- Ip
- Sip
- Cellular Communications
- Wireless
- Gprs
- Telecommunications
- Cdma
- Team Leadership
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