Amika Hughey
Senior Cx Training Professional @Honeywell Technologies
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WORK HISTORY
Senior Cx Training Professional @Honeywell Technologies
Atlanta, GA, US
As a Technical Trainer, I work with cutting-edge technologies and collaborate with cross-functional teams to develop and deliver high-quality technical training programs to employees and customers. My expertise in technical training and strong communications skills ensure that the Honeywell workforce is equipped with the knowledge and skills necessary to excel in their roles.
EDUCATION
University of West Georgia
Master of Business Administration (M.B.A.)
Georgia Southern University
Bachelor of Business Administration (B.B.A.)
ABOUT AMIKA HUGHEY
When did I start focusing on a career in HR? A short time after my fascination with obstetrics subsided. What happened with that, you ask? It\'s a funny little story. Message me and let\'s chat.From the early days of my career, I\'ve been passionate about the employee experience. With a MBA and a BBA, I embarked on a journey that has spanned 10+ years of experience in human resources, training, employee engagement, problem solving, people development, leadership, and organizational success.Some of my proudest moments include:• Achieving a top 10% ranking in Manager Experience Score on the Employee Satisfaction Survey🟩 I never want to be the reason an employee leaves the team or organization. • Resolving a workplace conflict, securing and preserving the emotional, mental and physical safety of an employee🟩 A healthy, happy workplace should be prioritized. • Supporting the development of a ten-member instructor team, contributing to a 98% employee retention rate🟩 Investing in your team increases confidence, morale, engagement, and productivity. • Coordinating the development of an internal cross-training program resulting in a 16% reduction in call transfers🟩 Cross-training improves productivity and efficiency, and facilities succession planning.Let\'s connect and explore how we can collaborate to build workplaces that not only meet but exceed expectations, where every individual can achieve their full potential.
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