Amie Downs
- Role
- SVP Information Technology at Martin's Point Health Care
- Location
- Saco, ME, US
- LinkedIn followers
- 500 followers
About Amie Downs
Digital strategy | agile transformation | innovation | healthcare operations |…
Experience
SVP Information Technology
Apr 2022 — Present · Portland, ME, US
Digital Transformation Leadership: Orchestrated the rapid shift of 500+ employees to a remote work model in fourteen days, implementing crucial technologies that upheld productivity levels and mitigated potential operational disruptions.IT Strategy Development: Launched a comprehensive 5-year IT strategy that aligned with Martin’s Point’s broader business goals, focusing on digital innovation, system integration, operational effectiveness and data-driven decision-making.Vendor & Resource Management: Directed supply chain process improvement and documentation to manage 125 IT contracts, ensuring optimal contract terms, service levels, and the alignment of third-party resources with organizational priorities, which saved the organization over dollars in 2024.Operational Efficiency: Drove application rationalization and governance structures, significantly improving health plan operations efficiency, reducing manual processes across the enterprise which resulted in a reduction of 3 positions and a flat budget for 2025.Budget & Capital Management: Optimized and managed the IT department’s $24 million operating and capital budgets, ensuring maximum value realization from IT investments.Security & Compliance: Transformed the vendor management process through cross-department collaboration to validate 100% business critical technologies and vendor partners adhered to technical and regulatory requirements, including HIPAA, NIST, CMMC and PCI.Stakeholder Management: Revitalized and strengthened stakeholder forums to increase transparency, communication and alignment on priorities and strategies, which allowed for condensed project timelines to meet regulatory supplemental benefit processing timelines.Interoperability: Successfully drove the CMS Interoperability initiative which required transformation of cross team processes, adoption and upskilling of FHIR API technologies and implementation of data structures to support required data integrations.
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