Amia K.
Creative Project Manager | Project Coordinator | Marketing Operations Specialist | PMP® In Progress
- Role
- Front Office Staff Associate Voice Survey Coordinator at Publix Super Markets
- Location
- Marietta, GA, US
- LinkedIn followers
- 500 followers
About Amia K.
Creative Project Manager and Project Coordinator with expertise in planning, executing…
Experience
Front Office Staff Associate Voice Survey Coordinator
Dec 2023 — Present · Marietta, GA, US
Improved customer satisfaction scores by maintaining exceptional service standards and efficiently resolving inquiries.• Assisted in team training initiatives, leading to improved operational efficiency and cashier accuracy.• Appointed as Associate Voice Survey (AVS) Coordinator, managing survey logistics, signage, and communication to boost associate engagement and feedback participation.• Acted as a morale leader, creating internal store campaigns and initiatives that fostered a positive workplace culture and strengthened associate collaboration.• Supported front-end and office operations by maintaining a well-organized, efficient, and customer-centric environment.
Education
Dillard University
Bachelor of Arts - BA, Communication and Media Studies
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