Ami A.

Ux Researcher @Toloka

US

Conducted comprehensive user research on generative AI and LLM platforms using moderated/unmoderated usability studies and in-depth interviews, evaluating user interactions with AI-powered tools and identifying friction points in AI-driven workflows- Leveraged AI tools to streamline research processes, including using LLMs for qualitative data analysis, theme extraction, and synthesis of large-scale user feedback datasets- Extracted actionable insights from product user feedback, driving product enhancements through collaboration with Product, Engineering, and Data Science teams focused on generative AI solutions- Evaluated LLM-powered features and AI tool interfaces, conducting comparative studies across multiple platforms to assess usability, trust factors, and user mental models of AI behavior- Validated marketing positioning for AI products and provided research-backed insights for technical marketing materials, improving campaign effectiveness and user comprehension- Delivered detailed research reports on user experience to stakeholders, translating complex technical findings interactions into clear business recommendations and design guidelines- Built centralized research knowledge base documenting AI product insights, user interaction patterns with LLMs, and emerging best practices for conversational AI interfaces- Standardized research practices for product evaluation, establishing consistent methodologies for assessing generative AI features, prompt design effectiveness, and user trust metrics

Peking University

Visiting Student, Chinese Studies

Beijing Normal University

Exchange Student, Chinese Language and Literature

Saint Petersburg State University

Master's degree with honors, Asian Studies

Saint Petersburg State University

Bachelor's degree with honors, Asian Studies

Peking University

Doctor of Law - JD, Comparative Political Systems