Ameya Tambay

Customer Success | Enterprise Sales | Design Thinker | Business Consultant | Retention & Growth-Focused B2B SaaS Partnerships |

Role
Customer Success Advisor at Datacultr
Location
Pune, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ameya Tambay

India\'s BFSI and fintech ecosystem is undergoing a structural shift — and I\'ve had a…

Experience

  1. Customer Success Advisor

    Datacultr

    Jun 2023 — Present · IN

    Led strategic post-sales engagement and customer success initiatives across fintech, NBFC, and telecom clients globally, helping them reduce risk, improve collections, and scale digital lendingDrove product adoption and KPI-based performance tracking, resulting in ~25% reduction in first-month loan defaults ~67% improvement in collection efficiency Enhanced user stickiness through engagement nudges, smartphone locking, and payment behavior analysisCollaborated cross-functionally with Product, Tech, Support and Marketing teams to fine-tune solutions for thin-file and NTC (new-to-credit) borrowers.

Education

  • Savitribai Phule Pune University

    Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General

    2010 — 2013

  • Department of Management Sciences (PUMBA), Savitribai Phule Pune University

    Master of Business Administration (M.B.A.), Marketing

    2014 — 2016

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Ameya Tambay — Customer Success Advisor at Datacultr in Pune, MH, IN | Unifers