Ameya Bondre
Software Development Manager @UKG
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WORK HISTORY
Software Development Manager @UKG
Toronto, ON, CA
Responsible for leading a team of 12 engineers as the technical service owner for 10 platform components.• Proven track record of prioritizing backlog efficiently with limited resources to deliver maximum positive customer impact.• Leverage strong technical skills to become a leader for efficient triaging and determining impact of customer issues acrossWFMaaS platform. Reduced issue backlog for owned components consistently month over month.• Focused on improving stability by adding logging and traceability. This was instrumental in reducing time to finding rootcause for issues in owned components by 40%.• Created various dashboards for the leadership to track service response times to maintain SLA. Heavily leveraged AI toolsto facilitate data driven decisions.• Led work to automate regression tests to be triggered as a one-click job by collating the various pipelines that needed tobe run. This reduced the effort for running weekly regression by 80%.• Work closely with the product team to prioritize features and enhancements.• Well versed with an on-call routine and handling incident calls including customer communication.• Fostered a culture within the team where taking ownership and accountability is of foremost importance.
EDUCATION
University of Florida
Masters, Computer Science
K.J Somaiya College Of Engineering(KJSCE)
Bachelors, Computer Engineering
SKILLS
ABOUT AMEYA BONDRE
More than 13 years of software development experience.Interests and experience: 6+ years of experience leading agile teams from requirement gathering, estimation, roadmap planning, development and production monitoring.Passion for mentoring and have mentored multiple engineers from being new hires to becoming self sufficient developers who have gone on to mentor others. Highly involved in the hiring process across the organization.
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