Andrew Mercier
- Role
- Senior Director, Editorial at Muck Rack
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Andrew Mercier
I have spent nearly half my life in some kind of customer service capacity and have no…
Experience
Senior Director, Editorial
Jul 2022 — Present
Muck Rack’s Public Relations Management (PRM) platform enables thousands of organizations to build trust and tell their stories through earned media. Its media database curates hundreds of millions of data points to help PR teams find journalists, podcasters and content creators, generate coverage, monitor news and prove the value of their work. Journalists use Muck Rack’s free tools to showcase their portfolios, analyze news about any topic and measure the impact of their stories. As Editorial Director, I\'m responsible for overseeing Muck Rack\'s data offerings. This includes-Managing a team of over 75 people, including full-timers and freelancers -Growth and maintenance of a database with millions of records -Constant improvement of internal processes to streamline operations -Ultimate responsibility for proactive/reactive project management -Overseeing a customer-focused/quick-responding research team -Frequent use of SQL and data science to forward company goals
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