Amenah Cook

Franchise Owner @Flower Tent

Tampa, FL, US
MOBILE NUMBERS
+18•••••••63

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WORK HISTORY

Jan 2020 — Present

Franchise Owner @Flower Tent

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EDUCATION

N/A

Southern New Hampshire University

Master of Business Administration - MBA

N/A

Wayne State University

Bachelor of Arts - BA

SKILLS

Customer RetentionDistribution NetworkCustomer ServiceCustomer SatisfactionNew Business DevelopmentCross-Functional Team LeadershipCross-Functional TeamworkB2cBusiness DevelopmentBusiness Process ImprovementConsultingB2bFinancial AnalysisStrategic PartnershipsOrganizational ManagementProject ManagementResearchClient Relationship ManagementStrategic PlanningProgram ManagementCustomer ExperienceWorkflow Planning & DesignTeam BuildingCustomer Relationship Management (Crm)Team LeadershipPerformance ImprovementLean TransformationTelecommunicationsRoot Cause AnalysisOperations ExcellenceProcess ImprovementContinuous ImprovementSupply Chain & LogisticsLeadershipProject PlanningLeadership DevelopmentOperational EffectivenessQuality AssuranceTime ManagementAccount Retention

ABOUT AMENAH COOK

C-suite–caliber operations and customer experience executive with deep expertise in logistics and transportation. MBA-trained in Supply Chain Demand and Operations Management, with a proven record of scaling teams, strengthening governance, and driving measurable performance improvements across complex, high-volume operations.Leads enterprise-wide transformation initiatives that improve service delivery, operational efficiency, and financial outcomes. Known for building resilient organizations, optimizing vendor ecosystems, and negotiating contracts that reduce risk, control cost, and elevate service standards. Consistently delivers improvements in customer satisfaction, workforce productivity, and process reliability through data-driven decision-making.Trusted executive partner to senior leadership, valued for clear board-level communication, sound judgment, and the ability to lead through growth, change, and ambiguity. Combines strategic vision with disciplined execution to produce sustainable, repeatable results.

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