Ameline Kaptoum
Snr Scrum Master @Liberty Mutual Insurance
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WORK HISTORY
Snr Scrum Master @Liberty Mutual Insurance
Boston, MA, US
Successfully identifying and managing dependencies to prevent schedule slippage, enabling seamless project execution. • Implementing capacity planning techniques, ensuring optimal resource allocation and timely delivery of project milestones. • Leading and facilitating all agile program processes including program backlog refinement, product increment planning, retrospective and Scrum of Scrums. • Supporting 2 scrum teams (3 ARTs) in a Safe environment of 15 scrum teams to deliver value on a large complex financial product involving cloud computing and integration of large databases in AWS. • Facilitating scrum/agile processes, escalate impediments, manage risk, promote architectural strength, and help to drive continuous improvements at the program level. • Coaching and mentoring teams on urgency, ownership, accountability, and facilitated continuous improvement. • Facilitating value stream mappings to understand the waste in the organization system and guide on best business process design to optimize the flow of value faster to the customer. • Supporting the product owner in prioritizing features and defining project goals, ensuring alignment with customer needs and business objectives. • Administered all Agile ceremonies for an Agile team of 12 members, including Daily Stand Up, Iteration Planning, Iteration Review, and Iteration Retrospective. • Coached Agile team to increase their throughput using techniques including swarming, and high-collaboration approaches such as Paired Programming. • Leveraged tools such as Jira, Rally and Mural to track team progress and promote collaboration. • Coached PO on Agile methods for user story prioritization and backlog refinement, to optimize effective focus on value delivery.
EDUCATION
University of Buea
Bachelor's degree, Business Administration And Economics
ABOUT AMELINE KAPTOUM
SR || I am a seasoned Scrum Master and servant leader with a passion for guiding teams towards achieving excellence in the Agile world. With over a decade of experience in facilitating stakeholder engagement and leading teams in the development and deployment of software and business technology, I have honed my skills in creating collaborative and high-performing environments. My journey into the role of a Scrum Master began as a natural progression in my career. I realized the immense value of Agile methodologies in delivering results and decided to pursue certifications such as Certified Professional Scrum Master (PSM I & II), Certified Scrum Master (CSM), and Certified Safe Scrum Master (SSM) to formalize my expertise. My top skills include not only a deep understanding of various Agile frameworks such as Scrum, XP, Kanban, and Safe but also proficiency in tools like JIRA, Confluence, Azure DevOps Boards, and more. I believe in the power of Agile techniques like Customer Centricity, Continuous Learning, and Community of Practice (CoP) to drive innovation and foster a culture of continuous improvement. What sets me apart is my dedication to servant leadership. I excel in coaching and mentoring teams to self-manage and become high-performing, focusing on urgency, ownership, and accountability. My exceptional communication, strategic planning, team mentoring, and problem-solving skills, coupled with effective decision-making and negotiation abilities, ensure project success and team satisfaction. I am confident that my background as a Scrum Master, along with my technical expertise, makes me the best candidate for any organization seeking to embrace Agile methodologies and drive innovation in their projects. I am open to connecting with like-minded professionals within and beyond LinkedIn, as I believe in the power of networking to share knowledge and grow together. Let\'s connect and explore opportunities to collaborate on exciting Agile ventures! 🤝
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