Amelia Mosquera-Pardo
Business Change Lead @EY
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WORK HISTORY
Business Change Lead @EY
GB
Focus on managing the people aspects of projects and programmes, and contributing to the overall Business Change service line direction and development.Working with other EY teams and client representatives to plan and roll out change strategies and plans to facilitate and enable the effective adoption and embedding of ServiceNow, and deliver the desired experience and benefits for clients.This includes:• Leading the Business Change contributions/workstreams of projects and programmes.• Conducting discovery and assessments, to identify stakeholders, establish pain points, needs and aspirations, and determine readiness and organisational capabilities.• Defining and developing approaches and plans to deliver the target packages of work (e.g, Change Strategies/Plans, Learning Plans, Communications approaches/plans).• Building effective relationships with client representatives to positively impact engagements and manage stakeholders.• Establishing, co-ordinating and supporting a network of Business Change Champions.• Collaborating with project and/or programme managers to ensure the Business Change plan is integrated into the overall programme plan, progress is effectively tracked, and risks, issues and dependencies are managed to ensure successful delivery.• Leading a team of Business Change consultants and client representatives, and ensuring work allocation and clarity of responsibilities is well managed across the Business Change team.• Coaching, guiding and supporting Business Change team members, and creating a vision and direction for the team.• Managing and contributing to the development and deployment of communications, engagement, and learning artefacts to support adoption.• Evaluating the effectiveness of the Business Change workstream and facilitating Lessons Learnt sessions.• Participating in knowledge share and good practice development, both internally with the EY team, and with clients\' teams.
EDUCATION
Universidad de Santiago de Compostela
MSc, Biology (Soil Science)
SAI Global
Diploma, Lead Auditor (Quality)
Australian Training Management
Certificate IV, Training and Assessment
Universidad de Santiago de Compostela
BSc, Biology
Chris Barnett & Associates
Diploma, Training and Assessment Systems
Universidad de Santiago de Compostela
PhD, Biology (Soil Science)
Central Institute of TAFE
Diploma, Human Resources
SKILLS
ABOUT AMELIA MOSQUERA-PARDO
I am a People/Culture/Business Change, Learning & Development (L&D), Communications, and Organisational Development (OD) consultant and facilitator with 25+ years\' international experience, working in the UK, Australia, SE Asia, Pakistan and the Middle East. Worked with major corporations, such as EY, HCL Technologies, Serco, BHP Billiton, Downer Group, Chevron and Leighton Group; education and training providers, such as Brunel University or Marr Mooditj Training; Public Sector agencies, such as LB Croydon, or the Western Australian Main Roads Department and Education and Training Departments; and Third Sector organisations, such as C&C and the Hills Community Support Group.I am highly motivated, and have a proven track record of success in the design, development and project management of high impact people and organisational change and development solutions across a range of industry sectors.I have delivered major organisational change projects, utilising a range of OD, L&D, change management and project management methodologies, and focusing on people as the key driver to business success. All of these projects have resulted in successful cultural change, embedding of new ways of working into business as usual, and measurable enhancements in statutory compliance, talent retention, RoI and workplace efficiency.
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