Amelia A.
Principal Customer Success Manager @Clutch
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WORK HISTORY
Principal Customer Success Manager @Clutch
EDUCATION
University of Miami
Bachelor of Business Administration (B.B.A.), Marketing
ABOUT AMELIA A.
Strategic Customer Success leader in fintech, specializing in executive relationship management and complex credit union partnerships. I partner with senior stakeholders and cross-functional teams to drive product adoption, revenue expansion, and long-term retention across high-value portfolios.Known for being a trusted advocate, I step into escalated or high-friction accounts to restore alignment through structured execution, transparency, and cross-functional coordination. I turn challenging partnerships into stable, growth-oriented relationships by rebuilding trust, setting clear expectations, and creating operational momentum.Operationally rigorous and relationship-driven, I lead executive business reviews and expansion initiatives that create measurable impact. Passionate about building durable, high-trust vendor relationships in regulated financial environments.
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