Amelia Goligowski

About Amelia Goligowski

Experienced Customer Success Manager with a strong background in UKG Ready and UKG WFM. A proactive advocate for the customer, ensuring customer satisfaction and retention while driving opportunities for upselling, cross-selling, and customer referrals. Adept at understanding client needs, providing tailored solutions, and delivering high-impact product demonstrations. Proven ability to collaborate cross-functionally with sales, product, and implementation teams to ensure client satisfaction and drive value. Passionate about building long-term relationships, ensuring seamless onboarding, and delivering exceptional post-sales support to help clients maximize ROI.

Experience

1. Sr Customer Success Manager

   UKG

   Jan 2025 — Present · US

   Ensures that customers derive maximum value from UKG products and services. Working closely with both existing clients and internal teams (such as sales, technical support, and product development), focused on building strong, long-lasting relationships and ensuring that customers achieve their desired outcomes. With a deep understanding of the technical aspects of the UKG offerings, as well as the ability to identify and resolve potential issues before they affect the customer’s experience.A proactive advocate for the customer, ensuring customer satisfaction and retention while driving opportunities for upselling, cross-selling, and customer referrals.

Education

• Minnesota State Community and Technical College

  Associate of Science - AS

• University of North Dakota

  Bachelor's degree

• Minnesota State Community and Technical College

  Associate of Arts and Sciences - AAS