Audrey McSperitt Schmidt

About Audrey McSperitt Schmidt

I’m a customer success and account management professional who helps enterprise trucking carriers and private fleets get the most out of the technology they rely on to run their businesses.In my role at Tenstreet, I partner with fleet leaders across recruiting, safety, and compliance to onboard new clients, solve complex technical challenges, and optimize workflows that support driver recruiting and onboarding. I enjoy translating complex software into practical solutions that make life easier for the people using it every day.My background spans customer success, communications, sales, and marketing, which allows me to bridge the gap between teams, align stakeholders, and move projects forward with clarity and momentum. I’m known for building strong relationships with customers, bringing a calm and collaborative approach to problem-solving, and helping organizations turn technology into measurable operational improvements.At my core, I care deeply about the customer experience. I believe the best partnerships happen when curiosity, empathy, and accountability come together to create real results.Specialties: Enterprise account management, customer success strategy, SaaS onboarding & implementation, workflow optimization, cross-functional collaboration, technical troubleshooting, communication & training.

Experience

1. Account Manager

   Tenstreet, LLC

   Aug 2022 — Present · Tulsa, OK, US

   Account Manager supporting enterprise trucking carriers and private fleets using Tenstreet’s driver recruiting and compliance software. Lead client onboarding, provide advanced technical support, and consult with fleet leadership to optimize recruiting and onboarding workflows. Focused on driving product adoption, resolving complex operational challenges, and building long-term strategic partnerships with transportation organizations.

Education

• Texas A&M University

  Bachelor of Science (B.S.), Leadership, Education & Communications

  2001 — 2006

• Oklahoma State University

  Master of Science (M.S.), Agricultural Communication/Journalism

  2006 — 2008

Skills

• Communication
• Website Management
• Salesforce.com Administration
• Sap Infomaker
• Social Media
• Webmaster Services
• Supply Management
• Marketing
• Events Coordination
• Sharepoint Administration
• Management
• Microsoft Excel
• Powerpoint
• Training
• New Business Development
• Microsoft Office Sharepoint Server
• Business Development
• Research
• Adobe Creative Suite
• Customer Service
• Database Admin
• Leadership
• Public Speaking
• Adobe Acrobat
• Arcgis
• Data Analysis
• Microsoft Office
• Sales
• Program Management
• Account Management
• Event Management
• Event Planning
• International Students
• Jenzabar Ex
• Office Management
• Database Management
• Community Outreach
• Press Releases
• Title Research
• Public Relations