Ambuj Nayan Mishra

About Ambuj Nayan Mishra

As a Data Analyst, I bring a proven track record of driving business transformation through data-driven insights and impactful leadership. At Industrybuying.com, I’ve managed and analyzed performance for a team of 30+ sales agents, streamlined the handling of daily leads, and crafted over 15 dynamic dashboards that reduced reporting time by 3 hours daily while increasing sales by 20%. My expertise lies in tools like MySQL, BigQuery, Python, Power BI, and Looker Studio, which I use to create actionable insights that empower teams and stakeholders. I have optimized processes across sales funnels, customer segmentation, and lead management, enhancing operational efficiency and delivering measurable results. Beyond the numbers, I thrive in building and mentoring high-performing teams. From prioritizing VIP customers to analyzing sleepy customer cohorts, my work has directly contributed to acquiring 16K new customers, doubling sales, and fostering a data-first culture. I collaborate cross-functionally to address complex challenges, ensuring data solutions align with strategic business goals. Whether it’s leading teams, building dashboards, or solving challenges with data, my focus is on driving impact and growth. Let’s connect to discuss how we can leverage data to create opportunities and success!

Experience

1. Data Analyst

   Industrybuying

   Apr 2024 — Present · Delhi, IN

   Enhanced the performance of the assisted and dealer sales teams by developing a range of dashboards for stakeholders, reducing 3 hours of daily work and enabling actionable steps to boost sales. Conducted performance analysis for 30+ online sales agents, tracking metrics such as talk time, orders, and sales while efficiently managing and assigning over daily leads to respective teams. Utilized Looker Studio integrated with platforms like BigQuery, Zoho CRM, and SQL, writing complex queries to extract data for analysis and creating 15+ dashboards with actionable insights and KPIs. Identified and prioritized \"sleepy\" and VIP customers, generating impactful insights and dashboards to drive marketing campaigns that resulted in a 20% increase in sales using MySQL, Excel, and Looker Studio. Collaborated with the finance team to identify credit customers, developing dashboards and insights that facilitated the acquisition of new customers and contributed to 2x growth in sales.

Education

• Brindavan College

  Master of Computer Applications (MCA) Bengaluru City University

  2021 — 2023

• Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal

  BCA

  2018 — 2021