Am-Bre Mack
IT Professional Problem Solver ITPPS
- Role
- Lead Support Analyst at Baker Botts
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Am-Bre Mack
My approach. Listen > Identify Issues > Present Options > Implement…
Experience
Lead Support Analyst
Aug 2012 — Present · Houston, TX, US
I enjoy my team and my work. Whatever you\'re looking for here, just believe I\'ve done it and the results were AWESOME.
Skills
- Telecommunications
- Leadership
- Help Desk Support
- Blackberry Enterprise Server
- Customer Service
- Blackberry
- Team Leadership
- Cisco Call Manager
- Troubleshooting
- Remote Desktop
- Operating Systems
- Microsoft Office
- Citrix
- Technical Support
- Customer Satisfaction
- Call Centers
- Management
- Networking
- Active Directory
- Hardware
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