Ambika Thakur

About Ambika Thakur

I am a results-driven and detail-oriented professional with over 4 years of experience in…

Experience

1. Inventory Associate

   Owens & Minor

   Oct 2023 — Present

   I lead a team of few agents, focusing on productivity, quality, and accuracy. My role involves overseeing daily operations, providing guidance, and ensuring that team goals are consistently met. I leverage my skills in data management, reporting, and process optimization to enhance team performance and operational efficiency.Key Responsibilities:Team Leadership: Manage and mentor 5 agents, offering support on complex tasks, resolving issues, and ensuring high performance.Data Management & Reporting: Utilize BlueYonder and advanced Excel to compile and analyze data for reports. Provide insights to improve team performance and decision-making.Error Detection & Quality Control: Review work for accuracy, identify errors, and implement corrective actions to maintain data integrity.Vendor Communication: Handle communications with vendors via calls, emails, and portals, ensuring smooth information flow.Process Improvement: Identify inefficiencies and implement changes to improve workflows, reducing turnaround time and errors.Documentation & Record Keeping: Ensure accurate data entry and maintain up-to-date records for all ongoing tasks.Key Achievements:Improved team performance, meeting daily goals and improving accuracy by 18%.Streamlined workflows, reducing errors and improving efficiency.Through this experience, I’ve sharpened my leadership, data analysis, and process optimization skills, contributing to the team’s success and operational improvements.

Education

• CH Institute of Management and Commerce ,Sanwer Road, Indore

  Master of Business Administration - MBA, Human Resources Development

  2019 — 2021