Amber Carroll

About Amber Carroll

Visionary transformation leader with more than 20 years’ experience who drives turnarounds, scales revenue, and builds high-performance organizations through strategic and operational rigor.Select Achievements: • Revenue Acceleration & Capital Expansion – Grew annual revenue 239%($855K to $3.1M), secured and deployed $15M in foundation, corporate, individual donor, and government funding which included doubling federal funding in a four-year transformation. • Enterprise Turnaround For Scale – Transformed an underbuilt, paper-based membership organization with a single staff member and approximately 60 members into a high-performing, multi-agency ecosystem coordinating 22 funded partner agencies, broad cross-sector engagement, and more than $10M in community impact. • Financial & Performance Optimization – Improved program investment efficiency from 68% to 92%, maintained balanced and surplus budgets during expansion, and achieved audited 92% program / 8% administration performance ratio aligned with national best practices.• Competitive Market Leadership – Drove enterprise repositioning from underperforming to nationally competitive, achieving selection in the top 4% of U.S. Continuums of Care in a highly competitive federal capital competition and statewide recognition for performance excellence. • Board Governance – Partnered with board and the executive team to shape enterprise strategy, enhance governance and risk oversight, and build high performing leadership teams, delivering sustained multi-year growth.Key Strengths: Growth strategy | Multi-year strategic planning | Business model evolution | Organizational scale | Operational excellence Governance maturity | Capital fluency | Market differentiation | Systems modernization | Enterprise alignment | Revenue strategy Cost Structure Realignment | Infrastructure build-out | Federal and State law compliance

Experience

1. Executive Director (CEO)

   Brevard Homeless Coalition, Inc

   Jan 2020 — Present · Brevard County, FL, US

   Enterprise Leadership & Strategic Direction• Defined and set multi-year enterprise strategy, aligning board governance, operating priorities, and capital deployment to drive sustainable growth and reposition the organization from fragmented to one of Florida’s highest-performing systems. • Serve as primary executive liaison to board, government stakeholders, and cross-sector business leaders, strengthening governance rigor and executive-level decision-making.• Built and expanded cross-sector partnerships across government, philanthropy, nonprofit, healthcare, and business stakeholders, contributing to 233% growth in CoC membership and strengthening alignment around outcomes.Operational Scaling & Transformation• Architected the transition from a one-person, manual and reactive operation to a structured, data-driven enterprise with modernized technology, AI integrations, and formal operational oversight of contracted partner agencies.• Strengthened enterprise risk management, financial controls and compliance oversight, recovered $185K in at-risk funds and reinforcing fiscal discipline during a funding disruption.Financial Stewardship & Capital Discipline• Directed oversight of $15M in foundation, corporate, donor, and federal and state funding while maintaining balanced or surplus budgets during market expansion.• Improved investment efficiency from 68% to 92%, optimizing cost structure without slowing growth. Market Positioning & Competitive Capital Acquisition• Elevated the organization to top-tier statewide performance, achieving top 4% national selection in a $5.6M federal capital competition.• Positioned enterprise as benchmark model cited statewide for strategic planning and governance excellence

Education

• Fuller Theological Seminary

  Master of Arts (M.A.), Arts and Theology

• University of Central Florida

  Bachelor of Arts - BA, Organizational Communication, Business Minor