Amber Cardona

About Amber Cardona

I am a Finance professional and Baylor University graduate (B.B.A. Finance) with a focus on operational integrity and financial compliance. I am a self-directed worker who thrives on high-volume workflows and clear deadlines. Currently, I collaborate within an operations team at Paychex to facilitate the distribution of sensitive payroll portfolios. My role is centered on accuracy and security, ensuring that tax notices and journals meet strict internal audit protocols and PII (Personally Identifiable Information) standards. I enjoy the challenge of meeting rigid daily production windows (SLAs) and working cross-functionally to resolve data discrepancies. While my current role is operations-focused, I am eager to return to a more analytical environment where I can leverage my FINRA SIE certification and my background in Finance. I am an Excel Associate (MOS Certified) and am currently refreshing my skills in modern functions to better support data-driven decision-making.

Experience

1. Operations & Fulfillment Specialist

   Paychex

   Aug 2025 — Present · Naperville, IL, US

   Aided in managing the end-to-end distribution of sensitive payroll portfolios, ensuring 100% accuracy and strict adherence to Personally Identifiable Information and audit protocols.Successfully met daily Service Level Agreements by prioritizing high-volume workflows and navigating rigid shipping and production windows.Utilized proprietary tracking and logistics software to maintain real-time visibility of deliverables and proactively resolve shipping discrepancies.Identified and escalated payroll run inconsistencies to internal departments, acting as a final checkpoint to ensure error-free client-facing output.

Education

• Baylor University

  Bachelor of Business Administration - BBA, Finance, General